Auto Repair Rochester, NY │ Auto Body Shop │ Long Pond Auto Body


Thank you for the beautiful repair on my Buick! It looks just like it did when I drove it out of the showroom. You are a magician of auto body! It's always a pleasure seeing you. - Pat P.

Long Pond Auto Body has fixed many of my cars over the past 25 years. I've been going to them since I was 17 years old. They do a quality job on the cars and they get it right the first time. I've never had to bring a car back. They also have fair pricing for times I've had to pay out of my pocket when it wasn't covered by insurance. They're a great group of people and that's why I've been such a long time customer. I recommend them to others all the time because of how good they've treated me. They're a great shop..I can't say enough good things about them! - Jason P.

I wanted to say "thanks" for the fantastic job on my car, you all went "way over the top" with making it look good, it was very much appreciated. - Ed R.

Long Pond Auto Body is a great repair shop. I've been bringing my cars in for collision work for the past 20 years and they do very high quality, top notch work. The owner, Tom Hebert is a great guy. They always go out of their way to accommodate me. - Terry V.

Thank you so much for the excellent service on our 2006 dodge magnum We always appreciate your great work on our vehicle. - Bryan & Abbey S.

I took my van to Long Pond Auto Body for collision work after someone backed into me and I was more than satisfied with them. My family has taken a couple of our vehicles back for some rust repair and other minor work since then. They are very knowledgeable and have a great team. They're friendly, prompt, great with estimates and very good with detail. They always have the cars washed, they put mats in the car and they always have the tires detailed. I recommend them to people all the time! - Patricia M.

Thank you so much for all your hard work and generosity with my car. Accidents are never a pleasant experience but you were able to make me feel at ease with the process. - Whitney S.

I can't say enough good things about Long Pond Auto Body. They go out of their way for their customers and they are always more than willing to help. They know how to make their customers happy and they do those little extra things to go above and beyond for them. Tom & Bill are very competent and always friendly. They do the little things that you don't often find with auto repair shops and they do it eagerly. - Bill W.

Thank you for the excellent repair to my truck. Your time, patience and understanding is what I really appreciated, Great Job! - Doug M.

I've had body work and repairs done to several of my vehicles over the years from hitting deer and other incidents. The staff at Long Pond Auto Body seem to be very energetic and very forth coming. It's nice to go into a place where the people are in a good mood and talkative. Every time I've ever been in there they always appear to be happy. On top of their quality service, that's what has really kept me coming back over the years. Good, friendly service! - Dan L.

Wow! You guys are the best! Not only does my car look great on the outside...I have NEVER seen the inside look so nice!!! What do you use on the windows, they are so clean. Thanks for the great job! - Pam D.

I got into a fender bender about 15 years ago and Long Pond Auto Body was highly recommended to me and I've used them ever since. They've done a lot of work for me over the years and it's always been excellent. I've never had any problems with them. Top notch service and work. They go the extra mile and clean the inside of the car for you. They vacuum and shampoo it, that gives a nice touch. - Mike Z.

I want to thank you all so very much for the outstanding work you recently did on my Honda Pilot. Your top quality work and courteous service was superb. Even the inside of my car looks great...thank you for power-washing the floor mats! I am absolutely a 100% satisfied customer! Thanks again for everything, I'm totally grateful! - Eileen (Wegman's Co. Inc).

I have been a regular customer at Long Pond Auto Body for the past several years. Every single time they provide me with the highest quality work I never have had a single complaint. Perhaps the most impressive thing was that the last time I got my vehicle serviced here it was done early! - Greg T.

It looked better than when I bought it. Thank you so much for all your great work. - John and Marty W.

I have been a cop for 27 years and 8 months and I have dealt with lots of shops and filled out thousands of accident reports and Long Pond Auto Body really stands out. They are by far the best on this side of Monroe County. The owner has actually come out and sat down with me like a real human being. They honestly are an 11 out of 10 in all aspects. - Mike A.

Thanks so much for another great job! My civic and I are happy! - Kathie L.

I have been using Long Pond Auto Body for 15 years and have had work performed on several different high end vehicles such as BMW, Lexus, and Mercedes. I really do like the staff and I feel that they are friendly and accommodating and make me feel that I can trust them with anything. One time I had a little issue that was no fault of theirs but they redid the work until it met my satisfaction. - Beth M.